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Support

Business Name
ROOTTEAM, Inc.
Business Location
3F, Reed Sea Nakano Building, 2-19-2 Nakano, Nakano-ku, Tokyo
Representative
Hiroki Sawai
Website
Contact Form
Email

Service Hours

【 Mon - Fri 】 10:00 AM - 5:30 PM
(Japan Time: Excluding New Year's and Holidays)

About SLA/SLO or Service Content Changes

Notification Method

For SLA/SLO or service content changes, we will notify you by one of the following methods:
Email
Website
Announcements on the management screen

Prior Notice Period

For SLA/SLO or changes in service content, we will notify you 30 days prior to the change.

Service Termination

Notification Method

For service termination, we will notify you by one of the following methods:
Email
Website
Announcements on the management screen

Prior Notice Period

For service termination, we will notify you 90 days prior to termination.
System Status